Felix Culpa - Our Consultancy Approach

Felix Culpa is a small firm with a long and successful history of delivering made to measure change management solutions to businesses undergoing transformation.

We work with you to articulate a clear vision and objective for change, establishing what drives and motivates people in your organisation to adopt it and then help them to mobilise and embed the change into business as usual.

We design and implement measurable outcomes based on governed  commitments and the realisation of benefits back to the business.

We support you in maximising the ROI from change and strengthening your internal change management maturity, which can improve your competitive advantage.

Our many years of applying cross-sector experience and harnessing proven change methodologies help reduce the exposure to risk and uncertainty brought about by change.

Our services frequently cover a number of key change disciplines:

Design & Implementation

Our consultants are experts in performance driven change, operating model design, communication and project planning, often in very trying environments and have multiple strategies to bring challenging stakeholders on the journey.

Change is effective when strategy, culture and leadership are aligned. We believe that the solution for effective and sustainable change resides in the relationships and boundary connections between stakeholders.

Any period of change must be handled at the right pace and carefully considered to minimise disruption.  We establish the drivers, develop the approach, lead the execution and embed monitoring to track the achievement of benefits.

Change Assurance

We can undertake reviews of your existing change framework policies, procedures and working practices to ensure you make sound and transparent investment decisions, with all the requisite justification and supporting evidence.

We can look at how you are already implementing change and provide improvements  to structure, controls and governance to improve benefits realisation.

Programme / Project Recovery

Poorly defined outcomes, lack of stakeholder engagement or a change resistance culture can undermine the best of intentions. 

We have tried and proven approaches for bringing the entire organisation on the journey and building and maintaining momentum when change gets stuck.

RFI / RFP Consultancy

Our bid consultancy service is tried and tested, and we can work with you to produce a Request for Information / Proposal (RFI/ RFP).  We then guide you through the development of an assessment  mechanism to enable transparent consistent scoring.

We also have experience responding to RFI and RFPs, linking requirements to outcomes and developing associated high-level pans, resource profiles and budgets, to ensure that you are able to deliver against your proposal.

UK Payments Service Operator - Anti-Fraud Tool and Cloud Risk Policy

Led the UK Payments industry-wide deployment of a fraud prevention measure and management the development of new cloud-based risk policies.

This included designing and implementing readiness and fallback protocols, managing participant assurance and successfully achieving synchronised implementation, meeting regulatory mandate and strengthening fraud protection across the UK payments ecosystem.

Global Consulting Company - Data Strategy , Governance and Mastering

Led the selection of a data strategy partner, creating the RFP from the RFI responses and developing a review and scoring mechanism to identify the best partner.

In parallel, developed and embedded a new data governance capability, established a data catalogue and began mastering data, leading to the commencement of data driven decision making.

Various Clients - General Data Protection Regulation (GDPR)

Directed the conclusion of the GDPR compliance activity for a UK Bank and a European Commercial Real Estate company.  Picked up in flight activity, reviewed and established clear transition plans to existing operating models, with acceptance criteria and ongoing compliance monitoring in place.

International Banking Group - Global Financial Crime Programme

Provided delivery oversight for a global programme revising controls and operating models in 70 countries.  Managed the central toolset, oversaw the global helpdesk and performed project assurance reviews.  Managed the main supplier and reduced operating costs by £2m during the course of the engagement.

UK Banking Group - Financial Reporting RFP

We provided support to a major UK Bank to identify and select a supplier who could provide electronic reporting for a variety of regulatory and financial requirements.  This included identifying, prioritising and weighting c500 individual requirements which enable a transparent and outcome focussed evaluation to be undertaken, and a swift decision made.